Tag Archives: Sydney

Could your business benefit from video conferencing?

Consider today’s work flow and how video can expedite decision making, help you to communicate with more people, maintain employee engagement, facilitate training with disparate teams and more.

Question?

Who outside of my organisation can use this?

 The answer: anyone with whom you interact with. HD video collaboration replicates in-person meetings, so you can extend the technology to anyone, such as your supply chain, customers, partners and suppliers, just to name a few. With the invention of mobile and desktop video conferencing software solutions, you are now able to connect to anyone with a mobile phone, iPad, PC or Mac.

Click Here to view our Videoconferenicng software solutions. 

Ask yourself:

Do you have remote or mobile users who need to communicate with others in meeting rooms?

Would your organisation benefit from the recording and streaming of meetings?

If the answer is Yes, contact us on 1300 369 829 to discuss a video conferencing solution for your business.  Save time, money and go green.

We offer videoconferencing solutions by LifeSizeAvaya Video and Aver.

NEW – Lease-to-own options available to get your business into videoconferencing, with out the large upfront costs associated with some equipment. Click Here to see our leasing options.

How businesses save money with Videoconferencing

Allowing staff to work remotely allows for more flexibility in telecommuters’ lives, connecting to the office remotely enables employees to work without common office distractions and generally makes them happier and more efficient. This is where the power of video conferencing comes in, as it allows all workers to have real-time, face-to-face interactions with your colleagues.  It allows people to feel part of the team with out having to waste their time sitting in traffic…

If you’re company is thinking about making the jump from commuting to videoconferencing below are some main reasons we’d advise doing it.

Videoconferencing gives you the ability to judge someone’s reactions by seeing their body language

Non-verbal communication is as important as what your co-workers are saying. With videoconferencing you’ll be able to see if the person you’re talking with is excited by, or put off by the discussion,.  This is something you can’t really gauge from traditional phone conferencing.

Videoconferencing Improves inter-state office relationships

It’s important being able to see your business partners and colleagues, ‘getting face time’ helps people get to know each other better.  Videoconferencing lets you get to know people on a more personal level than with a phone call. Most people tend to show more of their personality when they can see each other when speaking. People tend to feel closer to those they see on a regular basis. So if you’re working in a remote location or satellite office, videoconferencing is a way to make yourself seen and stay connected, which will result in an improved relationship with your colleagues.

Videoconferencing Saves Personal time

By using  video conferencing software you can avoid travelling long distances in order to attend meetings, you can use your home PC, mobile phone or tablet to connect. This means that you can save time, and also increase your productivity as you can work when you would otherwise be travelling. This will allow for increased value from remote workers, which could lead to better performance reviews and salary raises.

Videoconferencing Saves your bottom line

If your office has a number of remote workers who all need to meet on a regular basis to discuss projects, videoconferencing can help your company save money. Using video will mean the company will not need to pay for meeting rooms, transportation or accommodation. Videoconferencing lets you and your colleagues get face time, but from the comfort of your on home or anywhere else you’d like to work. As a remote worker, this represents the ultimate freedom – being able to work from wherever, whenever.

Videoconferencing enables you to do business, any time, anywhere

Need to meet with someone on a completely different time zone? Need to have an interview with a client in a different country? Does your firm need to provide client testimonial to a judge on the other side of the state or country? By using videoconferencing, you can easily do so without having to leave your house or office while still having the all important face-to-face needed.

Choosing the right video conferencing system to suit your business needs can be tricky. Video Conferencing Australia is here to help, call us on 1300 369 828 (Australia) or on 0800 450 278 (New Zealand) to speak with a videoconferencing expert today!   

Special pricing and leasing options now available. 

VCA_Logo

Video Conferencing Terms and Definitions

Video Conferencing (VC) is fast connecting people together for face-to-face meetings across the globe.  However, when tying to set up, connect or even discuss video conferencing options, the language and terms used can be challenge for those not in the IT department.

Below are list of commonly use video conferencing terms you’ll most likely come across on when engaged in a conversation regarding VC.  Their definitions are there to help better understand what your IT department or video conference equipment sales representative is talking about:

Endpoint: The physical camera equipment or software used to make a video connection. They can be in the form of a room based system, desktop client, or a mobile device.

Content Sharing: Showing your desktop or specific content such as power point presentation, word or excel documents, pictures etc.

Point to point call: Communication between two endpoints. This is in contrast to a multipoint call where there are three or more connections on the call.

Multipoint Call: Communication between 3 or more connections. Multipoint calls connect using either a hardware or a cloud based bridge.

Firewall Traversal: Technology that creates a secure path through the firewall. This enables traffic from an organisations internal network to internet at large.

Interoperability: The ability for systems to work together. With video this means different endpoints being able to connect together for a video call.

Room based systems: Portable or non-portable dedicated systems with all the required components for a video call. This usually includes a camera, codec, control computer and all electrical interfaces. Typically, microphones and a display will connect to the system as well.

Streaming: A Method of relaying data (video) over a computer network as a steady continuous stream, and allowing playback to proceed while subsequent data is being received.

H.323: A standard video protocol that manufacturers use that allow their systems to speak the same language. It controls audio and video signals, bandwidth, and call control.

SIP: A video protocol designed to enable the communication and connection of devices across networks. This is an older protocol that was designed more for closed systems that would ultimately connect via gateways to other closed systems.

Keep in mind that not all conferencing hardware is the same, if you need support in finding the right system to suit your business needs, please give us a call on 1300 369 829 or visit www.videoconferencingaustralia.com.au

Connect the World with Video Conferencing

1. Video conferencing is everywhere

From boardrooms to iPhones, doing business face to face has never been easier or more affordable.  Gone are the days when video conferencing was reserved for the armed forces, government agencies or the multi-national corporations who were able to budget the hundreds of thousands of dollars needed. Today, video conferencing is cost effecting and extremely affordable for businesses of all sizes.  Even better, leasing of video conferencing equipment is now available allowing businesses on a budget to open their conference rooms to video with out the large upfront costs that can be associated with a full video conference system buy.

And additional excellent alternative to those seeking even lower-cost solutions is the option of Video Conferencing Software, products like LifeSize ClearSea can give employees and customers the ability to have HD video conference calls from any device they already paid for (i.e. PCs, iPads, mobile phones).  This versatile video conferencing software even has the ability to connect and control video conferencing hardware already purchased and installed. Video conferencing has become a necessity in wide range of fields including education, medical, scientific, ecology as well as progressive government agencies looking to save money on travel while being green friendly.

2. Video conferencing in Hospitals and Research Institutions

Major hospitals and research institutions across Australia and the world are now using video conferencing and web based conferencing (telemedicine) to communicate and coordinate better with fellow doctors sitting in other hospitals in other parts of the world. The ability to video conference instantly with colleagues thousands of kilometres away is helping save lives across Australia and the globe in case of disasters, epidemics or patients who require specialised guidance.

3. Video conference for Businesses

Corporations and business both large and small around the world are increasingly making use of video conferencing to increase their productivity and profits. Face to face meeting are now possible from virtually anywhere an internet connection can be established. This has proven beneficial in an unpredictable global economy and has helped companies reach their targeted goals in a shorter span of time.  Employees of all levels with in the organisations are most appreciative of the time saved by video conferencing instead of travelling.  At first glance it appears a “quick” 90min flight from Sydney to Melbourne seem fast and easy, but that is only the time spent actually airborne.  When you factor in the packing time, travel to and from each airport, taxi fares, accommodation and food; not only are valuable work hours lost but money and emotional travel stresses can really begin to add up.

4. Video conferencing for All

Video conferencing is not just meant for business’ large board rooms or specialised locked intranet requirements only; with the advent of lease-to-own video conference hardware, and desktop video conferencing software; the ability to connect and communicate has ventured into everyday companies workflow and is helping customers get in touch and talk to account managers directly.  By opening your business, regardless of size or budget, to the option of Video Conferencing you allowing the overall customer service experience to be more personal, pleasant and retain sales at a more productive rate, all the while lowering your bottom line.

If your business is seeking video conferencing hardware or software, please visit www.videoconferencingaustralia.com.auor call us toll free at 1300 369 829 and we can help determine the best system for you.

Video Conferencing Australia launches lease to own packages

Today Video Conferencing Australia (VCA) launches lease to own video conferencing packages to our Australian customers.  Customers of Video Conferencing Australia can now be up and running for as little as $350 per month (ex GST).  With these simple video conferencing “all in one package” companies receive:

  • A fully installed video conferencing unit
  • A fully integrated commercial TV, wall, cart or stand mounted
  • Training, support and maintenance for 24 months
  • A free 3 months ClearSea mobility licence for all packages
  • All for 24 monthly charges over 24 months.

At the end of the lease to own period the customer takes ownership of the package and can either choose to renew the support or update their package to the newest video packages available on a new contract.

By taking away the sticker shock of big capital outlays VCA is allowing for small and medium enterprises to experience the advantages of video conferencing in a cost effective way, while ensuring their technology is properly delivered and supported.

VCA is proud to offer packages including the LifeSize and Aver video codec’s with the ability to have your unit wall mounted, stand mounted or on a mobile cart.  All delivered FREE to anywhere in Australia or NZ.

For details visit our website www.videoconferencingaustralia.com.au or call us on 1300 369 829.  For a limited time VCA is offering a free 3 month subscription to our hosted ClearSea™ mobility solution allowing customers to use their mobiles phone, tablet or PC/Mac as a virtual video conferencing unit.  This powerful mobility client allows for people to stay face to face from any device.

Call us for more information on our custom video conference leasing packages.  1300 269 829

Lease Video Conferencing Equipment

Lease Video Conferencing Equipment

Change your business and customer expectations with Video Conferencing

The impact of Video Conferencing on Customer Support is a positive.

Video saturation is everywhere, from video conference rooms with multi-bridging capabilities, to desktops and smartphones with video conferencing software. Every generation of video users is more exposed to and more comfortable with video than the previous one, face-to-face with video conferencing is an increasingly integral part daily life.

The video transition is presenting great low cost opportunities for businesses to interact with customers, partners and employees in ways not possible only a few years ago. Now companies are able to give the one-on-one face time that clients and customers deserve, with out having the expense of flying client managers across the country so often.

However, finding the right video conferencing solution  presents challenges for the people who design solutions and the IT organisations that implement and support them. They will need to assess and define their needs, then address an array of technological and policy considerations in delivering video solutions to both customers and employees. What video conferencing hardware or software technologies should be used behind the scenes? What quality of service will be guaranteed for all parties involved? What video will be transmitted in high definition(HD)? How much bandwidth will be required to accommodate a large conference with many people in it, and does your company have a data limit? What will it take to connect two rooms talking to each other in addition to the people connecting to those rooms via their tablets and smartphones from around Australia?

Answering these video conferencing questions upfront will affect the operational and financial impacts of selected video solutions.  Not all systems are the same, for expert advice of what conferencing system is best for your business, please call us on 1300 369 829, or visit Video Conferencing Australia for the best price on conferencing equipment in Oz.

Be more productive with Video Conferencing

The benefits of video conferencing come in many ways which can directly and indirectly save your business time and money.

If your business, government office, non-profit organisation or company has members or employees located throughout Australia or indeed the world, video conferencing can help bridge the distance!

    1. A video conference allows everyone to meet at the same time regardless of the time zone, and more importantly without spending money on travel (or wasting your personal time sitting in an airport).
    2. In addition to the expense of having the decision makers of your organisation attend a meeting at a face to face business conference, most companies are forced to have one representative attend. They would then attempt to retain the information and travel back to the office to share with the employees the messages that were relayed at the meetings. This may cause confusion and incomplete information;  people generally only retain only a small percentage of information they are taught.
    3. Saving Time is a major benefit of video conferencing. If you were an executive and had to spend a day on the road only to have for a 2 hour meeting, that is a full day and a half of productive work lost. Instead if you have that same 2 hour meeting from your office’s video conferencing room, or even your desk computer/ipad with ClearSea, you could use that non-lost travel time accomplishing productive activities that you otherwise wouldn’t have had.
    4. The medical field benefits from video conferencing tremendously by using mobile video conferencing technology. Suppose someone needed a liver transplant, that patient would need to see their GP, a gastroenterologist, and liver transplant doctors. Before video conferencing it could take weeks before all doctor meetings were set up and attended. Now in the medical profession teams of doctors are able to meet sooner and across the country with out ever having to leave their practice via reliable video conferencing solutions.

Who uses Video Conferencing in Australia

Video conferencing is mainly used in business, government or work place settings.

It is being used more and more each year because it is now much easier to log into the video conferencing system, direct connect and start talking instead of scheduling a meeting with employees or students and reserving a date for a physical conference.

The different settings we find video conferencing is being used for:

  • Military
  • Education
  • Medical (telemedicine)
  • Administration
  • Community consultations
  • Professional Education
  • Libraries

Military uses for Video Conferencing

  1. When soldiers are over seas they tend to get homesick, and high numbers leave newborn babies behind. Most of the time, a phone call isn’t really enough. People want to SEE their family and video conferencing can make this happen.
  2. With many armories act as a meeting place, video conferencing can serve as a tool for educational purposes for the issues at hand.
  3. The Australian Government Department of Defence is tasked with the security of the commonwealth. It is important that meetings that are being planned involving our safety are done expediently. Meetings are done more efficiently by video as video conferencing allows documents to be shared and discussed.
  4. There are times when states have an emergency, be it flood, fire or cyclone. They have to prepare themselves with meetings involving more than one group of people in many different locations, some in the CBD, some in the bush. In emergency situations, it takes even more time and money to schedule flights, meetings rooms and accommodations for several groups to meet in one location.

Educational uses for Video Conferencing

  1. When video conferencing is used in education, it is much easier to have interactive communications between teacher to teacher, teacher to classroom, or even classroom to classroom with students learning in different places.
  2. Another benefit of a video conference in education is conjoining efforts. Now groups of students from different parts of the world can work as a team and share ideas and documents with one another.
  3. Contests over video conference – Schools are now able to have competitions with each other from Perth to Sydney. Spelling Bees, Talent Shows, etc.

Medical uses for Video Conferencing

    1. With video conferencing, medical students can receive top of the line training from qualified professionals who may be located at one of the top Hospitals anywhere in the World
    2. Individuals can view live procedures. Some medical students assist the surgeons on procedures. However, the benefits of video conferencing in this aspect is that it can allow for several students in multiple locations to view procedures and operations.
    3. It can allow for televised procedures to large audiences
    4. Contact with doctors and staff at different hospital or facilities

Using Video Conferencing for Administrative Duties

    1. Planning meetings for the reduction of travel costs
    2. Regional meetings for an association of companies
    3. Tutoring and Education
    4. Remote Mentoring

Using Video Conferencing in the Community

    1. MP Meetings in City Halls (or regional Buildings)
    2. Viewing important speakers
    3. Visual Updates
    4. Hearings and community consults

Using Video Conferencing in Professional Education

    1. Presentation of new facility
    2. Presentation of project to different departments simultaneously
    3. Distance Education resource and support
    4. Specialised training
    5. Present a visual graph, document or project

Using Video Conferencing in Public Libraries

    1. Resource sharing
    2. Training and Progressing
    3. Guest Speakers at Conventions
    4. Politicians, Experts, etc.
    5. Training at Seminars
    6. Field trips out of the country
    7. Visitors – virtual live interactions

Using Video Conferencing in Prison facilities

  1. G.E.D. Programs (Live teachers from college campuses)
  2. Virtual Parole Board Hearings (Reduces physical altercations from inmate upon a negative outcome)
  3. Virtual Visitation (Reduces contraband being conveyed on grounds)

The benefits of Video Conferencing come in multiple ways that can ease burdens on our business and personal lives, video conferencing save you time and money and is far greener than travel!  The cost of buying video conferencing hardware and equipment is lower and lower each year.  We have New Pricing Specials as well as ex-demo stock available for even lower prices!