Tag Archives: Mobile device

Video Conferencing Terms and Definitions

Video Conferencing (VC) is fast connecting people together for face-to-face meetings across the globe.  However, when tying to set up, connect or even discuss video conferencing options, the language and terms used can be challenge for those not in the IT department.

Below are list of commonly use video conferencing terms you’ll most likely come across on when engaged in a conversation regarding VC.  Their definitions are there to help better understand what your IT department or video conference equipment sales representative is talking about:

Endpoint: The physical camera equipment or software used to make a video connection. They can be in the form of a room based system, desktop client, or a mobile device.

Content Sharing: Showing your desktop or specific content such as power point presentation, word or excel documents, pictures etc.

Point to point call: Communication between two endpoints. This is in contrast to a multipoint call where there are three or more connections on the call.

Multipoint Call: Communication between 3 or more connections. Multipoint calls connect using either a hardware or a cloud based bridge.

Firewall Traversal: Technology that creates a secure path through the firewall. This enables traffic from an organisations internal network to internet at large.

Interoperability: The ability for systems to work together. With video this means different endpoints being able to connect together for a video call.

Room based systems: Portable or non-portable dedicated systems with all the required components for a video call. This usually includes a camera, codec, control computer and all electrical interfaces. Typically, microphones and a display will connect to the system as well.

Streaming: A Method of relaying data (video) over a computer network as a steady continuous stream, and allowing playback to proceed while subsequent data is being received.

H.323: A standard video protocol that manufacturers use that allow their systems to speak the same language. It controls audio and video signals, bandwidth, and call control.

SIP: A video protocol designed to enable the communication and connection of devices across networks. This is an older protocol that was designed more for closed systems that would ultimately connect via gateways to other closed systems.

Keep in mind that not all conferencing hardware is the same, if you need support in finding the right system to suit your business needs, please give us a call on 1300 369 829 or visit www.videoconferencingaustralia.com.au

How to Have a Successful Video Conference

Video conferencing is becoming one of the most cost effective means of communication in businesses. It allows people to connect and interact easily and conveniently anytime, anywhere in the world. Whether it’s a video conference call in the privacy of your office, on your computer at home, or on your Mobile Device,  stay professional by avoiding these video conferencing faux pas:

Pebble WatchWatch: wear one… Early is on time, on time is late. Be professional, don’t ever be late. Time is money, especially for video conferencing, when a room hire is being utilised.   A main selling point to using video conferencing over traditional ‘business travel’ is to save time and money in the first place.  You’re partners are most likely living in different time zones or countries and video conferencing is the only convenient and cost effective way for both parties to meet. Being punctual speaks of your seriousness towards the meeting and your respect to those who are involved.

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Listen to your volume… If you are on a teleconference or video conference there’s nothing worse than a loud person on the other end. No shouting, please.  Remember to talk calmly and act normal during video conferences, just because the peson you are talking with may be physically 2000 kilometers away, they should be talked with as if they are standing in the same room. When it seems like the connection is getting bad, compose yourself and never raise your voice just to be heard, talking louder will have no effect on bettering the connection.  It may be human instinct, or a leftover effect speaking on old telephone lines that give your subconscience the felling that ‘if I yell louder, they’ll be able to hear me,’ but on a video conference this will do more harm than good. It’s best to inform the other person about the situation and wait for the connection to stabilise on it’s own. If it’s still doesn’t work, try ending the conference and re-connecting, this should clear the cache and refresh the IP.

Listen to the background…  Noises like the sound of the traffic, your colleagues’ chit chats, and even background music can really get in the way of a meaningful video conference. Choose a spot where you can clearly hear the person or persons on the other line. Isolate yourself if you have to. You’d most likely not have an in person meeting in the middle of the street, busy commissary or club, same rules apply to video conferencing.

ImageWatch your body language… One of the best reasons to have a video conference over a  standard teleconference in the first place, it to really be able to tell what others are thinking, just as if you were having a face-to-face meeting in the same room. Body language tells so much about your interest in the conversation or your lack thereof. Be sure to exuding positivity through the movements of your body, don’t do it it excessively. Too much hand, head, and body movement can be distracting, and on slower internet speed connections, the frame-rates may slow and the image may appear pixel’d . A lag in the connection can be unavoidable, so you would not want to create extra annoyance by constantly moving too much and looking really awkward when lag happens. Lean forward to show interest, don’t slouch, and always be wary of your facial expressions as well. Talking through video is just as good as talking in person, and requires the same etiquette.

ImageWatch what you wear… Like any other face-to-face meeting, video conferencing requires you to be dressed for the occasion. Basic techniques in dressing up to appear good in a video include wearing light colors and avoiding prints, patterns or thin stripes. For ladies, avoid low neckline and wearing too many accessories or too much make-up. Look clean and tidy enough with fixed hair and unwrinkled shirt. You would want people to listen to you, not be distracted by a less than professional appearance… At least from the waist up (what’s on camera), thanks to LifeSize video conferencing equipment in today’s virtual meetings pants are optional. #SmartVideo

Watch your background… Make sure that what’s behind you isn’t distracting to the eyes, out doors is excellent, but be aware of your environments background noise.  If this is an issue, mute often, best to only open your mic when speaking.  Most software based video conferencing applications (using iPhone/iPad/Android) allow icon based mute function on screen, if you are sitting at a PC/Mac, your keyboard should allow you to self mute easily. If you are in an office setting, avoid white boards or anything with text as a background, or a view of the rest of the office where people are walking around. If you are taking the call from home, don’t let a messy pile of clothes or books be an attention grabber. A view of the garden or the simple bookshelf in the study room are good enough to make you look organized and still professional even when you’re video conferencing outside the office, using software such as LifeSize ClearSea.

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Mobile and desktop video collaboration is exploding in

iPad Video Conferencing

LifeSize ClearSea Mobile Video Conferencing

Mobile and desktop video collaboration is exploding in the business world. According to Gartner, by 2015, over 200 million workers globally will run corporate-supplied video conferencing from their desktops. Additionally, with the growth of smartphones and tablets surpassing PCs, the demand has never been higher for a video collaboration solution that delivers mobile and desktop access so you can work anytime, anywhere.

Even though we all know that mobile video conferencing is the latest buzzword, you may be wondering if it really is a useful business tool and not just a fun toy for your employees to play with. We have compiled five unique ways that your company can maximize its investment in mobile video conferencing technology.

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Work Anywhere with Video Conferencing!

How To Get the Most Out of Your Mobile Video Calling Solution

1. Extend video capabilities to everyone: customers, vendors, partners, interview candidates and more. HD video collaboration has come a long way since its early days, and now mobile video collaboration is accessible to nearly anyone with an Internet connection or a mobile device. New products, like LifeSize UVC ClearSea, allow for unlimited, free guest invitations, so you can truly maximize your investment by utilizing video for every meeting. The more you use video inside and outside of your organization, the more ROI you will experience from your investment.

2. Think outside the box when it comes to where you can connect: Mobile video conferencing isn’t just for road warriors. Typical 9-to-5 office workers can benefit from the technology as well. Your employees will appreciate the flexibility that video conferencing provides, since they can now join meetings from anywhere, anytime. If they need to work from home to wait for the cable guy or sit in the waiting room during their son’s orthodontist appointment, they don’t have to miss an important meeting. Equip all of your knowledge workers with mobile video conferencing and you will be amazed at how productive they can be.

3. Allow employees to “BYOD”: Unlike certain consumer-grade video conferencing products, LifeSize UVC ClearSea can run on PCs, Macs and more than 50 Android and iOS devices. Through a BYOD program, your staff can use their own personal devices to collaborate (which can save you a bundle on purchasing company-provided devices).

4. Sync your mobile video solution with all of your devices. Features like “ring all” allow you to sync your mobile video conferencing solution with your desktop PC, tablet and smartphone. So, when someone calls you, all of your devices ring simultaneously (ensuring you never miss an important call). Again, this helps ensure more usage by employees which will help build a video culture to maximize your investment.

5. Don’t skimp on quality. It may be tempting to invest in a consumer-grade video conferencing product for your organization due to its low cost, but in the long run, this decision will actually result in less usage across your staff (due to the often poor performance of these solutions). An HD, enterprise-class mobile video solution is the right choice if you are looking for a professional way to communicate with important business colleagues.

** We are offering FREE ClearSea Mobile Video Conferencing visit: www.videoconferencingaustralia.com.au

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