Tag Archives: LifeSize

Video Conferencing Terms and Definitions

Video Conferencing (VC) is fast connecting people together for face-to-face meetings across the globe.  However, when tying to set up, connect or even discuss video conferencing options, the language and terms used can be challenge for those not in the IT department.

Below are list of commonly use video conferencing terms you’ll most likely come across on when engaged in a conversation regarding VC.  Their definitions are there to help better understand what your IT department or video conference equipment sales representative is talking about:

Endpoint: The physical camera equipment or software used to make a video connection. They can be in the form of a room based system, desktop client, or a mobile device.

Content Sharing: Showing your desktop or specific content such as power point presentation, word or excel documents, pictures etc.

Point to point call: Communication between two endpoints. This is in contrast to a multipoint call where there are three or more connections on the call.

Multipoint Call: Communication between 3 or more connections. Multipoint calls connect using either a hardware or a cloud based bridge.

Firewall Traversal: Technology that creates a secure path through the firewall. This enables traffic from an organisations internal network to internet at large.

Interoperability: The ability for systems to work together. With video this means different endpoints being able to connect together for a video call.

Room based systems: Portable or non-portable dedicated systems with all the required components for a video call. This usually includes a camera, codec, control computer and all electrical interfaces. Typically, microphones and a display will connect to the system as well.

Streaming: A Method of relaying data (video) over a computer network as a steady continuous stream, and allowing playback to proceed while subsequent data is being received.

H.323: A standard video protocol that manufacturers use that allow their systems to speak the same language. It controls audio and video signals, bandwidth, and call control.

SIP: A video protocol designed to enable the communication and connection of devices across networks. This is an older protocol that was designed more for closed systems that would ultimately connect via gateways to other closed systems.

Keep in mind that not all conferencing hardware is the same, if you need support in finding the right system to suit your business needs, please give us a call on 1300 369 829 or visit www.videoconferencingaustralia.com.au

What is Video-conferencing?

A Video Conference (or video-conference, VC) is a live video connection between people in separate cities, countries and time zones for the purpose of communication or interaction across great distances and reduced costs. Videoconferencing allows people to communicate visually from anywhere in the world.

Uses of Video-Conferencing

  • Distance Learning
  • Sharing lectures with students at other schools and universities
  • Job Interviews, and Media Interviews
  • Receiving lectures/presentations from remotely located sites across Australia
  • Conducting inter-company meetings between different offices and departments, in multiple CBD’s
  • Secure Face 2 Face meeting on any mobile device with Video Conferencing Software

The Benefits of Video Conferencing

If you hold regular meetings involving a substantial amount of travel, your company and staff might appreciate the benefits of holding some of them over a video-conference link, instead of wasting valuable time travelling. Benefits include:

  • Reduces Travel Expenses: Flights, Car hires, hotels
  • Saves Time: Instant meetings!
  • Increases Productivity
  • Increases Collaboration
  • Improves Communication
  • Allows Multi-point Meetings Across Time Zones & International Boundaries
  • Available as a video conferencing hardware or software solution
  • Reduce your company’s carbon footprint

Video Conferencing Solutions

  • Lease video conferencing equipment
  • Buy Used Video Conferencing units
  • Video Conferencing Software
  • Video Conferencing Hardware
  • AVer Video Conferencing Products
  • LifeSize Video Conferencing Products

Which video conferencing solution is right for your business?

We can help!  Call 1300 369 829 to discuss your video conferencing needs.

Video Conferencing Australia launches lease to own packages

Today Video Conferencing Australia (VCA) launches lease to own video conferencing packages to our Australian customers.  Customers of Video Conferencing Australia can now be up and running for as little as $350 per month (ex GST).  With these simple video conferencing “all in one package” companies receive:

  • A fully installed video conferencing unit
  • A fully integrated commercial TV, wall, cart or stand mounted
  • Training, support and maintenance for 24 months
  • A free 3 months ClearSea mobility licence for all packages
  • All for 24 monthly charges over 24 months.

At the end of the lease to own period the customer takes ownership of the package and can either choose to renew the support or update their package to the newest video packages available on a new contract.

By taking away the sticker shock of big capital outlays VCA is allowing for small and medium enterprises to experience the advantages of video conferencing in a cost effective way, while ensuring their technology is properly delivered and supported.

VCA is proud to offer packages including the LifeSize and Aver video codec’s with the ability to have your unit wall mounted, stand mounted or on a mobile cart.  All delivered FREE to anywhere in Australia or NZ.

For details visit our website www.videoconferencingaustralia.com.au or call us on 1300 369 829.  For a limited time VCA is offering a free 3 month subscription to our hosted ClearSea™ mobility solution allowing customers to use their mobiles phone, tablet or PC/Mac as a virtual video conferencing unit.  This powerful mobility client allows for people to stay face to face from any device.

Call us for more information on our custom video conference leasing packages.  1300 269 829

Lease Video Conferencing Equipment

Lease Video Conferencing Equipment

Business Communication Maximised with Video Conferencing

Video Conferencing is a great supplement to Travel

The ability to communicate, collaborate and share information face-to-face with your clients, employees and colleagues is getting faster and easier with Video Conferencing Hardware(video room) and Video Conferencing Software (iPad/iPhone/PC). LifeSize standards-based video conferencing solutions enable businesses of all shapes and sizes to affordably communicate anywhere, anytime, with anyone, in real time, regardless of location, and are are scalable up to HD (720) and  full HD (1080). Their high quality video conferencing units offer most organisations a  path to cutting travel costs and most importantly, saving time and increasing productivity. The ability to meet effectively and regularly can have a significant impact on an organisation’s productivity.

Real Time Video Collaboration: Now you see what I see.

Video Conferencing and document sharingVideo conferencing is not just about seeing the person face-to-face, it is really about sharing information. Both LifeSize and the lower cost AVer conferencing systems have the ability to share content in real time.  Applications and documents can be shared, allowing complex information to be communicated quickly and efficiently. We have all been on standard teleconference calls where we try to describe an error in a formula within a spreadsheet, or try to describe the line of a document each part is looking at, either hard-copy or in an email… at times it becomes difficult, if not impossible to know if the person on the other end of the call is truly seeing, or more importantly understanding what you are saying. Collaborating with video conferencing in real-time leads to more effective communications and an increase in staff productivity, the quicker everyone is on the same page, the faster things get done.

Video Conferencing is a Cost Effective Solution

Videoconferencing over travel, go greenThe cost of an effective video conferencing solution can be offset against the savings made on travel expenses, with the added benefit of being a Green eco-friendly option. Video Conferencing Australia has the technical expertise and flexibility of working across multiple manufactures (LifeSize, Aver, Polycom, Radvision) and can provide excellent savings on infrastructure and implementation. The strategy and development behind VCA’s conferencing systems focus on ease of implementation, ease of use, high video quality and delivering a high level of service.  We offer a range of support, and will soon be announcing video conferencing renting: a true lease-to-own video conferencing solution for small to medium size businesses who are seeking high quality video conferencing hardware packages at the lowest possible prices.

Regardless of the video conference equipment you choose, connecting is as easy as dialling an IP number, choosing a location from a list on the screen, or simply clicking a link.  With most hardware and software solutions, you do not need to worry about the technical details, just focus on getting the job done.

Should a problem occur with any item purchased form Video Conferencing Australia Help is just a phone call away. We are available toll free on 1300 369 829. You will be able to seek support from VCA easily and quickly to help; for additional information on our support (Click Here); for LifeSize AMS details including renewals or equipment recertification (Click Here).

One Earth, Go Green with Video ConferencingVideo Conferencing is the future of communication and business and is becoming increasingly important in this global economy and ever flattening landscape.

Is being green a reason to choose Video Conferencing?

Go Green with VideoGenerally companies have several criteria for choosing video conferencing as solution… usually as an after thought, though rather important, is that it’s “eco-friendly”.  Most small to mid-size businesses consider the following:

  • What can we save on travel/lost productivity? This figure is as easy on to calculate ( # of airfares to a conference; minus (-) a seat license for Room Conference or Mobile Conference; equals (=) a positive $ in savings to your bottom line. Productivity is harder to measure line by line, and may fall under someone else’s budget.  However some quick factors include: lost documents, personal fatigue do to air/car transport as well as general lack of focus that can occur when having to think about time, travel and arrangements on top of thinking about the meeting.
  • Will the Equipment work on my organisations network Something that only works behind the firewall won’t work if I have a distributed or mobile workforce. Lots of companies have learned this lesson the hard way. Several solutions are available, both in room and mobile. We have partnered with LifeSize certified technicians to assist.
  • What can people do with the Video Conferencing? If you are running team meetings, you may be able to use a less robust system, such as a Soft Phone of ClearSea mobile.  If you will be connecting to global locations for big-audience marketing webinars or high priority investor meetings, a room solution may work best. As a general video conferencing unit rule of thumb: form should follow function.
  • Oh, is Video Conferencing green…? There are multiple environmental advantages to conducting a ‘virtual’ face-to-face meeting: less travel (less flight & less time in traffic is less greenhouse gas emissions), reduced costs for printing meeting handouts (digital, cloud-based and screen sharing documents reduces waste and saves your printer) and other small yet noticeable savings to your bottom line.

Video Connected World

Not all video conferencing equipment is the same, and there is not a one solution fits all.  If you any questions on the right budget conferencing hardware to fit your business; visit us at: www.videoconferencingaustralia.com.au or call 1300 369 829.

Video Conferencing Australia is an exclusive low cost supplier of video conferencing and teleconferencing hardware in Australia. We are Australian based and proudly serve Brisbane, Sydney, Melbourne, Adelaide, Perth, Canberra, Alice Springs and Hobart as well as the whole of New Zealand.

How to Have a Successful Video Conference

Video conferencing is becoming one of the most cost effective means of communication in businesses. It allows people to connect and interact easily and conveniently anytime, anywhere in the world. Whether it’s a video conference call in the privacy of your office, on your computer at home, or on your Mobile Device,  stay professional by avoiding these video conferencing faux pas:

Pebble WatchWatch: wear one… Early is on time, on time is late. Be professional, don’t ever be late. Time is money, especially for video conferencing, when a room hire is being utilised.   A main selling point to using video conferencing over traditional ‘business travel’ is to save time and money in the first place.  You’re partners are most likely living in different time zones or countries and video conferencing is the only convenient and cost effective way for both parties to meet. Being punctual speaks of your seriousness towards the meeting and your respect to those who are involved.

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Listen to your volume… If you are on a teleconference or video conference there’s nothing worse than a loud person on the other end. No shouting, please.  Remember to talk calmly and act normal during video conferences, just because the peson you are talking with may be physically 2000 kilometers away, they should be talked with as if they are standing in the same room. When it seems like the connection is getting bad, compose yourself and never raise your voice just to be heard, talking louder will have no effect on bettering the connection.  It may be human instinct, or a leftover effect speaking on old telephone lines that give your subconscience the felling that ‘if I yell louder, they’ll be able to hear me,’ but on a video conference this will do more harm than good. It’s best to inform the other person about the situation and wait for the connection to stabilise on it’s own. If it’s still doesn’t work, try ending the conference and re-connecting, this should clear the cache and refresh the IP.

Listen to the background…  Noises like the sound of the traffic, your colleagues’ chit chats, and even background music can really get in the way of a meaningful video conference. Choose a spot where you can clearly hear the person or persons on the other line. Isolate yourself if you have to. You’d most likely not have an in person meeting in the middle of the street, busy commissary or club, same rules apply to video conferencing.

ImageWatch your body language… One of the best reasons to have a video conference over a  standard teleconference in the first place, it to really be able to tell what others are thinking, just as if you were having a face-to-face meeting in the same room. Body language tells so much about your interest in the conversation or your lack thereof. Be sure to exuding positivity through the movements of your body, don’t do it it excessively. Too much hand, head, and body movement can be distracting, and on slower internet speed connections, the frame-rates may slow and the image may appear pixel’d . A lag in the connection can be unavoidable, so you would not want to create extra annoyance by constantly moving too much and looking really awkward when lag happens. Lean forward to show interest, don’t slouch, and always be wary of your facial expressions as well. Talking through video is just as good as talking in person, and requires the same etiquette.

ImageWatch what you wear… Like any other face-to-face meeting, video conferencing requires you to be dressed for the occasion. Basic techniques in dressing up to appear good in a video include wearing light colors and avoiding prints, patterns or thin stripes. For ladies, avoid low neckline and wearing too many accessories or too much make-up. Look clean and tidy enough with fixed hair and unwrinkled shirt. You would want people to listen to you, not be distracted by a less than professional appearance… At least from the waist up (what’s on camera), thanks to LifeSize video conferencing equipment in today’s virtual meetings pants are optional. #SmartVideo

Watch your background… Make sure that what’s behind you isn’t distracting to the eyes, out doors is excellent, but be aware of your environments background noise.  If this is an issue, mute often, best to only open your mic when speaking.  Most software based video conferencing applications (using iPhone/iPad/Android) allow icon based mute function on screen, if you are sitting at a PC/Mac, your keyboard should allow you to self mute easily. If you are in an office setting, avoid white boards or anything with text as a background, or a view of the rest of the office where people are walking around. If you are taking the call from home, don’t let a messy pile of clothes or books be an attention grabber. A view of the garden or the simple bookshelf in the study room are good enough to make you look organized and still professional even when you’re video conferencing outside the office, using software such as LifeSize ClearSea.

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Maximising Your Video Conferencing Experience

Video Conferencing Australia

Budget Video Conferencing Equipment

Maximising Your Video Conferencing Experience

As businesses continue to find better ways to conduct their meetings and make business processes more efficient, technology continues to rise to the occasion and serves as a reliable partner in not only expediting processes and providing unparalleled convenience, but also steadily increasing return of investments and company savings. One of these advantageous technological advancements getting more widely used throughout an extensive range of businesses is video conferencing.

In today’s modern corporate setting where businesses are more often going global and linking with other businesses to form lucrative new ventures, video conferencing has become an indispensible communication medium. Through video conferencing, companies from opposite sides of the world can conduct their business efficiently in the comfort of their own offices, and the millions usually spent by companies for travel expenses are saved.

With such innovative and beneficial business and conferencing solutions at our fingertips, we must ensure that it is used to in the right manner to produce all the benefits it can offer. Not all members of a business may be comfortable with such innovative conferencing solutions and would prefer the old but costly methods of conducting a meeting. To make sure the experience is pleasant for everyone and consequently, easily adopted as part of a company’s standard procedures, certain steps must be followed. Below are some of these steps businesses can follow in order to ensure all members have a positive first impression and make the most of their video conferencing service.

Before Video Conferencing

· Ensure that all members involved are familiar and comfortable with using video conferencing. This may involve self-guided education, trainings and promotional programs for easy and effective adoption to the system.

· Schedule video conferences and inform all involved people and parties ahead of time.

· Create an agenda to make sure the video conference goes smoothly and tackles all necessary topics. Share this agenda in advance so all those involved will know what to expect and think ahead of what other points they may want to discuss.

· Choose or have a facilitator who can effectively manage the flow of the meeting.

· Have all needed items ready (products, charts, etc.).

· Check that all the hardware (microphones, speakers, camera, lighting) are functioning properly and are suitable for the meeting. The camera should be positioned straight at the people involved showing their upper torso up to their head, and lights should be above the camera, not beside or in front of it.

· Dress appropriately for the meeting. Because a video conference displays all users in one screen, it can be very easy to spot differences or distracting details, like brightly coloured outfits or dangling jewellery.

· Put off or in silent mode all electronic gadgets that may disrupt the meeting.

· Recording meetings is one great advantage of video conferencing and can be very useful for any company. Before you start recording though, you must ask permission from those involved as not everyone may feel comfortable with being recorded.

· If speaking with users from another country and culture, make sure to familiarise yourself with their basic speaking etiquette.

During Video Conferencing

· Speak clearly and slowly, and properly introduce those in attendance.

· Follow the flow of the agenda and pay attention to the proceedings.

· Be polite. Do not interrupt those speaking or make distracting movements or noises. Eating would not be recommended during the meeting as this can cause a lot of noise and be very distracting.

· Try to engage everyone involved. Make them feel their importance in the meeting. Much of the success of your very first video conference and the many to follow will depend upon the users’ initial reactions, so make them feel that it is a success with their participation.

· Do not disclose private or highly classified information during the meeting, such as passwords and sensitive company information.

** For the BEST prices on LifeSize and other video conferencing equipment in Australia visit www.videoconferencingaustralia.com.au

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