Tag Archives: business

Video Conferencing Terms and Definitions

Video Conferencing (VC) is fast connecting people together for face-to-face meetings across the globe.  However, when tying to set up, connect or even discuss video conferencing options, the language and terms used can be challenge for those not in the IT department.

Below are list of commonly use video conferencing terms you’ll most likely come across on when engaged in a conversation regarding VC.  Their definitions are there to help better understand what your IT department or video conference equipment sales representative is talking about:

Endpoint: The physical camera equipment or software used to make a video connection. They can be in the form of a room based system, desktop client, or a mobile device.

Content Sharing: Showing your desktop or specific content such as power point presentation, word or excel documents, pictures etc.

Point to point call: Communication between two endpoints. This is in contrast to a multipoint call where there are three or more connections on the call.

Multipoint Call: Communication between 3 or more connections. Multipoint calls connect using either a hardware or a cloud based bridge.

Firewall Traversal: Technology that creates a secure path through the firewall. This enables traffic from an organisations internal network to internet at large.

Interoperability: The ability for systems to work together. With video this means different endpoints being able to connect together for a video call.

Room based systems: Portable or non-portable dedicated systems with all the required components for a video call. This usually includes a camera, codec, control computer and all electrical interfaces. Typically, microphones and a display will connect to the system as well.

Streaming: A Method of relaying data (video) over a computer network as a steady continuous stream, and allowing playback to proceed while subsequent data is being received.

H.323: A standard video protocol that manufacturers use that allow their systems to speak the same language. It controls audio and video signals, bandwidth, and call control.

SIP: A video protocol designed to enable the communication and connection of devices across networks. This is an older protocol that was designed more for closed systems that would ultimately connect via gateways to other closed systems.

Keep in mind that not all conferencing hardware is the same, if you need support in finding the right system to suit your business needs, please give us a call on 1300 369 829 or visit www.videoconferencingaustralia.com.au

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What is Video-conferencing?

A Video Conference (or video-conference, VC) is a live video connection between people in separate cities, countries and time zones for the purpose of communication or interaction across great distances and reduced costs. Videoconferencing allows people to communicate visually from anywhere in the world.

Uses of Video-Conferencing

  • Distance Learning
  • Sharing lectures with students at other schools and universities
  • Job Interviews, and Media Interviews
  • Receiving lectures/presentations from remotely located sites across Australia
  • Conducting inter-company meetings between different offices and departments, in multiple CBD’s
  • Secure Face 2 Face meeting on any mobile device with Video Conferencing Software

The Benefits of Video Conferencing

If you hold regular meetings involving a substantial amount of travel, your company and staff might appreciate the benefits of holding some of them over a video-conference link, instead of wasting valuable time travelling. Benefits include:

  • Reduces Travel Expenses: Flights, Car hires, hotels
  • Saves Time: Instant meetings!
  • Increases Productivity
  • Increases Collaboration
  • Improves Communication
  • Allows Multi-point Meetings Across Time Zones & International Boundaries
  • Available as a video conferencing hardware or software solution
  • Reduce your company’s carbon footprint

Video Conferencing Solutions

  • Lease video conferencing equipment
  • Buy Used Video Conferencing units
  • Video Conferencing Software
  • Video Conferencing Hardware
  • AVer Video Conferencing Products
  • LifeSize Video Conferencing Products

Which video conferencing solution is right for your business?

We can help!  Call 1300 369 829 to discuss your video conferencing needs.

Connect the World with Video Conferencing

1. Video conferencing is everywhere

From boardrooms to iPhones, doing business face to face has never been easier or more affordable.  Gone are the days when video conferencing was reserved for the armed forces, government agencies or the multi-national corporations who were able to budget the hundreds of thousands of dollars needed. Today, video conferencing is cost effecting and extremely affordable for businesses of all sizes.  Even better, leasing of video conferencing equipment is now available allowing businesses on a budget to open their conference rooms to video with out the large upfront costs that can be associated with a full video conference system buy.

And additional excellent alternative to those seeking even lower-cost solutions is the option of Video Conferencing Software, products like LifeSize ClearSea can give employees and customers the ability to have HD video conference calls from any device they already paid for (i.e. PCs, iPads, mobile phones).  This versatile video conferencing software even has the ability to connect and control video conferencing hardware already purchased and installed. Video conferencing has become a necessity in wide range of fields including education, medical, scientific, ecology as well as progressive government agencies looking to save money on travel while being green friendly.

2. Video conferencing in Hospitals and Research Institutions

Major hospitals and research institutions across Australia and the world are now using video conferencing and web based conferencing (telemedicine) to communicate and coordinate better with fellow doctors sitting in other hospitals in other parts of the world. The ability to video conference instantly with colleagues thousands of kilometres away is helping save lives across Australia and the globe in case of disasters, epidemics or patients who require specialised guidance.

3. Video conference for Businesses

Corporations and business both large and small around the world are increasingly making use of video conferencing to increase their productivity and profits. Face to face meeting are now possible from virtually anywhere an internet connection can be established. This has proven beneficial in an unpredictable global economy and has helped companies reach their targeted goals in a shorter span of time.  Employees of all levels with in the organisations are most appreciative of the time saved by video conferencing instead of travelling.  At first glance it appears a “quick” 90min flight from Sydney to Melbourne seem fast and easy, but that is only the time spent actually airborne.  When you factor in the packing time, travel to and from each airport, taxi fares, accommodation and food; not only are valuable work hours lost but money and emotional travel stresses can really begin to add up.

4. Video conferencing for All

Video conferencing is not just meant for business’ large board rooms or specialised locked intranet requirements only; with the advent of lease-to-own video conference hardware, and desktop video conferencing software; the ability to connect and communicate has ventured into everyday companies workflow and is helping customers get in touch and talk to account managers directly.  By opening your business, regardless of size or budget, to the option of Video Conferencing you allowing the overall customer service experience to be more personal, pleasant and retain sales at a more productive rate, all the while lowering your bottom line.

If your business is seeking video conferencing hardware or software, please visit www.videoconferencingaustralia.com.auor call us toll free at 1300 369 829 and we can help determine the best system for you.

Video Conferencing Australia launches lease to own packages

Today Video Conferencing Australia (VCA) launches lease to own video conferencing packages to our Australian customers.  Customers of Video Conferencing Australia can now be up and running for as little as $350 per month (ex GST).  With these simple video conferencing “all in one package” companies receive:

  • A fully installed video conferencing unit
  • A fully integrated commercial TV, wall, cart or stand mounted
  • Training, support and maintenance for 24 months
  • A free 3 months ClearSea mobility licence for all packages
  • All for 24 monthly charges over 24 months.

At the end of the lease to own period the customer takes ownership of the package and can either choose to renew the support or update their package to the newest video packages available on a new contract.

By taking away the sticker shock of big capital outlays VCA is allowing for small and medium enterprises to experience the advantages of video conferencing in a cost effective way, while ensuring their technology is properly delivered and supported.

VCA is proud to offer packages including the LifeSize and Aver video codec’s with the ability to have your unit wall mounted, stand mounted or on a mobile cart.  All delivered FREE to anywhere in Australia or NZ.

For details visit our website www.videoconferencingaustralia.com.au or call us on 1300 369 829.  For a limited time VCA is offering a free 3 month subscription to our hosted ClearSea™ mobility solution allowing customers to use their mobiles phone, tablet or PC/Mac as a virtual video conferencing unit.  This powerful mobility client allows for people to stay face to face from any device.

Call us for more information on our custom video conference leasing packages.  1300 269 829

Lease Video Conferencing Equipment

Lease Video Conferencing Equipment

Business Communication Maximised with Video Conferencing

Video Conferencing is a great supplement to Travel

The ability to communicate, collaborate and share information face-to-face with your clients, employees and colleagues is getting faster and easier with Video Conferencing Hardware(video room) and Video Conferencing Software (iPad/iPhone/PC). LifeSize standards-based video conferencing solutions enable businesses of all shapes and sizes to affordably communicate anywhere, anytime, with anyone, in real time, regardless of location, and are are scalable up to HD (720) and  full HD (1080). Their high quality video conferencing units offer most organisations a  path to cutting travel costs and most importantly, saving time and increasing productivity. The ability to meet effectively and regularly can have a significant impact on an organisation’s productivity.

Real Time Video Collaboration: Now you see what I see.

Video Conferencing and document sharingVideo conferencing is not just about seeing the person face-to-face, it is really about sharing information. Both LifeSize and the lower cost AVer conferencing systems have the ability to share content in real time.  Applications and documents can be shared, allowing complex information to be communicated quickly and efficiently. We have all been on standard teleconference calls where we try to describe an error in a formula within a spreadsheet, or try to describe the line of a document each part is looking at, either hard-copy or in an email… at times it becomes difficult, if not impossible to know if the person on the other end of the call is truly seeing, or more importantly understanding what you are saying. Collaborating with video conferencing in real-time leads to more effective communications and an increase in staff productivity, the quicker everyone is on the same page, the faster things get done.

Video Conferencing is a Cost Effective Solution

Videoconferencing over travel, go greenThe cost of an effective video conferencing solution can be offset against the savings made on travel expenses, with the added benefit of being a Green eco-friendly option. Video Conferencing Australia has the technical expertise and flexibility of working across multiple manufactures (LifeSize, Aver, Polycom, Radvision) and can provide excellent savings on infrastructure and implementation. The strategy and development behind VCA’s conferencing systems focus on ease of implementation, ease of use, high video quality and delivering a high level of service.  We offer a range of support, and will soon be announcing video conferencing renting: a true lease-to-own video conferencing solution for small to medium size businesses who are seeking high quality video conferencing hardware packages at the lowest possible prices.

Regardless of the video conference equipment you choose, connecting is as easy as dialling an IP number, choosing a location from a list on the screen, or simply clicking a link.  With most hardware and software solutions, you do not need to worry about the technical details, just focus on getting the job done.

Should a problem occur with any item purchased form Video Conferencing Australia Help is just a phone call away. We are available toll free on 1300 369 829. You will be able to seek support from VCA easily and quickly to help; for additional information on our support (Click Here); for LifeSize AMS details including renewals or equipment recertification (Click Here).

One Earth, Go Green with Video ConferencingVideo Conferencing is the future of communication and business and is becoming increasingly important in this global economy and ever flattening landscape.

Be more productive with Video Conferencing

The benefits of video conferencing come in many ways which can directly and indirectly save your business time and money.

If your business, government office, non-profit organisation or company has members or employees located throughout Australia or indeed the world, video conferencing can help bridge the distance!

    1. A video conference allows everyone to meet at the same time regardless of the time zone, and more importantly without spending money on travel (or wasting your personal time sitting in an airport).
    2. In addition to the expense of having the decision makers of your organisation attend a meeting at a face to face business conference, most companies are forced to have one representative attend. They would then attempt to retain the information and travel back to the office to share with the employees the messages that were relayed at the meetings. This may cause confusion and incomplete information;  people generally only retain only a small percentage of information they are taught.
    3. Saving Time is a major benefit of video conferencing. If you were an executive and had to spend a day on the road only to have for a 2 hour meeting, that is a full day and a half of productive work lost. Instead if you have that same 2 hour meeting from your office’s video conferencing room, or even your desk computer/ipad with ClearSea, you could use that non-lost travel time accomplishing productive activities that you otherwise wouldn’t have had.
    4. The medical field benefits from video conferencing tremendously by using mobile video conferencing technology. Suppose someone needed a liver transplant, that patient would need to see their GP, a gastroenterologist, and liver transplant doctors. Before video conferencing it could take weeks before all doctor meetings were set up and attended. Now in the medical profession teams of doctors are able to meet sooner and across the country with out ever having to leave their practice via reliable video conferencing solutions.

Who uses Video Conferencing in Australia

Video conferencing is mainly used in business, government or work place settings.

It is being used more and more each year because it is now much easier to log into the video conferencing system, direct connect and start talking instead of scheduling a meeting with employees or students and reserving a date for a physical conference.

The different settings we find video conferencing is being used for:

  • Military
  • Education
  • Medical (telemedicine)
  • Administration
  • Community consultations
  • Professional Education
  • Libraries

Military uses for Video Conferencing

  1. When soldiers are over seas they tend to get homesick, and high numbers leave newborn babies behind. Most of the time, a phone call isn’t really enough. People want to SEE their family and video conferencing can make this happen.
  2. With many armories act as a meeting place, video conferencing can serve as a tool for educational purposes for the issues at hand.
  3. The Australian Government Department of Defence is tasked with the security of the commonwealth. It is important that meetings that are being planned involving our safety are done expediently. Meetings are done more efficiently by video as video conferencing allows documents to be shared and discussed.
  4. There are times when states have an emergency, be it flood, fire or cyclone. They have to prepare themselves with meetings involving more than one group of people in many different locations, some in the CBD, some in the bush. In emergency situations, it takes even more time and money to schedule flights, meetings rooms and accommodations for several groups to meet in one location.

Educational uses for Video Conferencing

  1. When video conferencing is used in education, it is much easier to have interactive communications between teacher to teacher, teacher to classroom, or even classroom to classroom with students learning in different places.
  2. Another benefit of a video conference in education is conjoining efforts. Now groups of students from different parts of the world can work as a team and share ideas and documents with one another.
  3. Contests over video conference – Schools are now able to have competitions with each other from Perth to Sydney. Spelling Bees, Talent Shows, etc.

Medical uses for Video Conferencing

    1. With video conferencing, medical students can receive top of the line training from qualified professionals who may be located at one of the top Hospitals anywhere in the World
    2. Individuals can view live procedures. Some medical students assist the surgeons on procedures. However, the benefits of video conferencing in this aspect is that it can allow for several students in multiple locations to view procedures and operations.
    3. It can allow for televised procedures to large audiences
    4. Contact with doctors and staff at different hospital or facilities

Using Video Conferencing for Administrative Duties

    1. Planning meetings for the reduction of travel costs
    2. Regional meetings for an association of companies
    3. Tutoring and Education
    4. Remote Mentoring

Using Video Conferencing in the Community

    1. MP Meetings in City Halls (or regional Buildings)
    2. Viewing important speakers
    3. Visual Updates
    4. Hearings and community consults

Using Video Conferencing in Professional Education

    1. Presentation of new facility
    2. Presentation of project to different departments simultaneously
    3. Distance Education resource and support
    4. Specialised training
    5. Present a visual graph, document or project

Using Video Conferencing in Public Libraries

    1. Resource sharing
    2. Training and Progressing
    3. Guest Speakers at Conventions
    4. Politicians, Experts, etc.
    5. Training at Seminars
    6. Field trips out of the country
    7. Visitors – virtual live interactions

Using Video Conferencing in Prison facilities

  1. G.E.D. Programs (Live teachers from college campuses)
  2. Virtual Parole Board Hearings (Reduces physical altercations from inmate upon a negative outcome)
  3. Virtual Visitation (Reduces contraband being conveyed on grounds)

The benefits of Video Conferencing come in multiple ways that can ease burdens on our business and personal lives, video conferencing save you time and money and is far greener than travel!  The cost of buying video conferencing hardware and equipment is lower and lower each year.  We have New Pricing Specials as well as ex-demo stock available for even lower prices!

How Video Conferencing Increases Business Productivity

How Can Video Conferencing Increase My Business’ Productivity? (Bonus: it’s now affordable, too.)

The days of video conferencing hardware being affordable only to ASX listed and gobal corporations has long past.  It is now more affordable than ever to buy and even self-install video conferencing equipment; in fact with the explosion of video conferencing software you can even conduct an HD video meeting via your iPad/iPhone or any Android device (see: LifeSize ClearSea for free trial). Video Conferencing is a tool that can be leveraged to gain huge increases in productivity and profitability regardless of the size of your business.

3 Ways Video Conferencing Boosts Business Productivity

(1) Sick Days

FluSeasonOften very costly to a company in several ways.  The lost productivity is the most obvious negative, however there is always that one co-worker who refuses to yield to the sickness and they drag around the office, hacking and sneezing… That’s when an entire office could experience an ‘outbreak.’  This can leave a company reeling, and a decline in productivity means a decrease in customer satisfaction and overall revenue; this is extremely dangerous for smaller businesses, whole departments could be off-line for days.

Video Conferencing enables employees to work from home and still conduct face to face meetings with there healthy co-workers. Employees can recover faster, without prolonging their illness by trying to come into work while they’re sick. (And if you’re suspect of there illness, for those less trustworthy in your employ, you can see ‘how they are doing’ first hand.)

(2) Travel and daily traffic

sydneytrafficWhether you work in the CBD of Sydney, Melbourne, Brisbane or in the bush, all drive time, sitting in traffic and air time to fly to meetings in other CBD’s, is lost time and lost money.  Not only is it a productivity killer, but it also costs the company petrol, flights, hotels and parking fees.  Instead use video conferencing to eliminate unnecessary travel, this way you can still have a face to face meeting with your client.  Video conferencing may not replace all in-person meetings, sometimes you do need to actually be there, but at least you’ll have a cost effect alternative. In our experience video conferencing can be used to eliminate 30% or 40% of costly, inefficient and often times unnecessary travel.

(3) Personal Connections

video-conferencing-meetingHave you had a teleconference call not knowing at all what the people on the other end look like? Did you try to ‘Google’ or ‘FaceBook’ them prior? Were you every worried how they were reacting to what you’re saying to them?  Communications experts say 90% of what we say is non verbal.  People naturally create a closer connection to somebody they can hear AND see.  Video conferencing is a great way to create a lasting image with a customer or prospect, additionally you’ll be able to read their face to see if your pitch is working or if a change in strategy is needed to make the sale.

The bottom line is that Video conferencing helps you connect on a more personal level with clients and co-workers in other offices. It cuts travelling costs tremendously for your business, while doing your part to lower your carbon footprint.  Take a look at our Low cost Video Conferencing hardware and software that might fit your business.  If you have any questions on what system could work for you, we invite you to call us toll free on 1300 369 829 or Live Chat with us via the website.

Video Conferencing Australia ~ Budget Conferencing Equipment